David PosnerNo matter how experienced you are, you can’t see the whole floor. Leadership—like refereeing—is full of blind spots. That’s why mentorship isn’t a luxury; it’s a leadership essential.
David PosnerConflict in senior care isn’t a sign of dysfunction—it’s a sign that people care. The real danger? Avoiding it. Whether it’s tension between departments, sales and operations, or leadership and staff, unresolved conflict drains culture and stalls momentum. But handled right, it can actually strengthen your team. Here are three powerful insights your leadership and sales teams can start using today.